Financial Aid for Current Students
As part of the Smith community, you will have access to the financial resources you need to continue your education and experience everything the college has to offer. We also offer financial advice to help all families manage the cost of college, whether or not they qualify for aid.
This section is for current students applying for aid. If you are a prospective student, please go to the Tuition & Financial Aid section for application deadlines and policies.
Important Information
Although Smith College eliminated loans from need-based financial aid awards, most students are still able to borrow a student loan. Please visit the Financing Options menu on this website for details.
Student Loans:
loanhelp@400online.net
Student Employment:
studemp@400online.net
Office Open Hours:
M/W/F, 10 a.m.–4 p.m.; T/Th, 8:30 a.m.–4 p.m.
Call Center Hours:
M–F, 10 a.m.–12 p.m. (EST); 1:30 p.m.–3:30 p.m. (EST). For general questions, call the office or schedule a phone or Zoom appointment with an SFS director.
No Loans (Yes, Really!)
Meet the Team
Joanna May
Vice President for Enrollment
Responsible for the Offices of Student Financial Services and Admission including planning, policy, budget and oversight.
David Belanger
Director of Student Financial Services
Responsible for all daily operations in the Office of Student Financial Services. Reviews eligibility for federal and institutional aid, counsels students and parents.
Michael Ireland
Senior Associate Director
Leads the Office of Student Financial Services outreach work for both on and off campus constituents. Reviews eligibility for federal and institutional aid, counsels students and parents.
Cathy Klaes
Associate Director
Leads the School for Social Work aid program. Oversees student accounts. Reviews eligibility for federal and institutional aid, counsels students and parents.
Mairin Brady
Associate Director
Leads the Office of Student Financial Services Compliance Unit. Responsible for the audit and compliance functions in all federal and state grants and loans. Reviews eligibility for federal and institutional aid, counsels students and parents.
Shelly Cotnoir
Assistant Director
Reviews eligibility for federal and institutional aid, counsels students and parents, processes MEFA and private student loans, and supports Federal Compliance Unit.
Jessica Eggleston
Assistant Director
Reviews eligibility for federal and institutional aid, counsels students and parents. Manages undergraduate and graduate student payments.
Polly Gelfman
Assistant Director
Reviews eligibility for federal and institutional aid, counsels students and parents. Liaison to Office of Admission.
Audrey Voskoboinik
Assistant Director
Reviews eligibility for federal and institutional aid, counsels students and parents. Focus on the Ada Comstock Scholar and graduate student aid programs. Responsible for veterans' educational benefits.
Tina Young
Assistant Director
Reviews eligibility for federal and institutional aid, counsels students and parents. Manages undergraduate and graduate student billing.
Maureen Cain
Systems Analyst
Responsible for systems support, surveys, reporting.
Rauterica Ford
Operations Manager
Acts as Office Manager; works with Director in overseeing the operational
component of the Student Financial Services office. Supervises the
Customer Service Unit.
Jamie Harmon
Student Financial Services Adviser
Informs and advises students and parents regarding student accounts, aid
and application processes.
Charity Parker
Student Financial Services Adviser
Informs and advises students and parents regarding student accounts, aid and application processes.
Valerie Schumacher
Fund Coordinator
Responsible for state grants, and the awarding of the college's endowed funds.
Pamela Wright
Loan Coordinator
Federal and institutional loan processing. Reconciliation. Federal compliance unit support. Loan inquiries.
Tuition & Fees
Satisfactory Academic Progress
Contact Student Financial Services
College Hall 106
10 Elm Street
Smith College
Northampton, MA 01063
Phone: 413-585-2530 Email: sfs@400online.net